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✦ Real People, Real Results

Customer Reviews

We believe trust is earned — these are the voices of our community.

Secure Ordering Direct, transparent communication
Verified Purchases All reviews from real customers
Quality Guaranteed Every item made with love & intention
Safe & Private Your data is never shared
100% Handmade No factory, only artisan hands

Your trust means everything to us. We built Enchanted on the foundation of transparency, quality and community — because we know how much it hurts to be disappointed. Every product leaves our hands with the promise that it was made with the deepest care.

— Enchanted & Handmade Promise

4.9
Based on 47 reviews
5
88%
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9%
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3%
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✦ Community voices

What Our Customers Say

M
Maria T.
February 2024
Verified Purchase

Fire Cider — 100ml

The Fire Cider is absolutely incredible. I take it every morning before breakfast and my energy levels, digestion and immunity have all improved. You can truly feel the love and quality in every bottle. I will never buy another brand's version.

J
Jade R.
January 2024
Verified Purchase

Bessie Coleman Coin Earrings

These earrings stopped me in my tracks the moment I saw them. I ordered immediately and they arrived beautifully packaged. I've received so many compliments — people always ask where I got them. They're meaningful, beautiful, and completely unique.

K
Kezia N.
March 2024
Verified Purchase

Purifying Foot Bath — 5oz

The foot bath ritual has become a weekly non-negotiable for me. The herbal blend is divine — it smells incredible and my feet feel completely renewed after every soak. I bought the 5oz expecting it to last a few weeks but I love it so much I need to reorder already!

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✦ Our commitments

Our Guarantees to You

Quality Guarantee

Every product is crafted with premium ingredients. If it doesn't meet your expectations, we'll make it right.

All Sales Final

All products are handcrafted with care and intention. Please note that all sales are final — no returns accepted. Reach out if you have any questions before ordering.

Safe Transactions

We communicate directly and transparently throughout your order process. No hidden surprises.

Handmade Promise

Every single item is made by hand. You will never receive a mass-produced product from Enchanted.

✦ Common Questions

Frequently Asked Questions

Everything you need to know about ordering, shipping and returns.

Browse our products on the website, choose what you'd like, and confirm the quantity. Purchase via the product link — once payment is confirmed, we start preparing your order. You can also reach us directly at +1 (774) 249-7480 (call or text), by email at enchantedandhandmade@gmail.com, or via @enchantedandhandmade on Instagram.
Orders are dispatched within 48 hours of being placed — we build in that time so that if any issue arises at the post office, we're not already behind. In practice, we aim to ship within 24 hours. Once shipped, standard delivery typically takes 3–7 business days within the US.
Yes! When your order is received and confirmed, you may get a message from us saying something like "Gostei! 😊" or a short note letting you know everything is good to go. That's us — just keeping you in the loop and sending a little love your way.
Our products are made with natural botanical ingredients. While we avoid synthetic additives, we always recommend doing a patch test if you have known sensitivities. If you have specific skin conditions or allergies, please contact us before ordering and we can discuss the full ingredient list to ensure the products are right for you.
All sales are final. Because each product is handcrafted in small batches with natural ingredients and made specifically for you, we do not accept returns. We encourage you to reach out with any questions about ingredients, sizes, or products before placing your order — we are always happy to help you find the perfect fit. If there is an issue with quality, please contact us directly so we can address it.
We do not take custom orders or encomendas at this time. We only sell products that are already listed in the shop — what you see is what's available. This lets us maintain the quality and intention behind every item. Keep an eye on the shop for new drops!
We accept payment via Venmo, Cash App, Zelle, and PayPal. We confirm all order details before requesting payment — we will never ask for payment before confirming your order and availability. We believe in total transparency, and we'll always provide a clear summary of what you're paying for before you send anything.
Yes! All our jewelry is made with nickel-free hardware, making it suitable for most people with metal sensitivities. If you have a particularly severe metal allergy, please reach out so we can discuss the specific materials used in any piece you're interested in. Your comfort and safety matter to us.
Currently we primarily serve customers within the United States. International shipping may be possible for jewelry and textiles — food and wellness products may have import restrictions depending on the destination country. Contact us to discuss options and we'll do our best to get Enchanted products to you wherever you are!

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